Customer Experience in the Gulf Region - Ian Golding talks CCXP with Tim Elliott of Dubai Eye

I am extremely fortunate to be able to travel the world talking to anyone who will listen about the importance and significance of Customer Experience. Last week, I was asked to talk about the subject with Tim Elliott - presenter of the Drive Time radio show for Dubai Eye in the United Arab Emirates. It is with great pleasure that I am delivering a series of Customer Experience Masterclasses in the region and Tim wanted to know what it was all about.You can listen to the full interview by clicking below...

[audio mp3="http://ijgolding.com/admin/wp-content/uploads/2016/05/Ian-Interview-MIX.mp3"][/audio]

You can find out more about CX Masterclasses in the region here. I also run CX Masterclasses in partnership with fellow CCXP and Authorised Trainer, Jerry Angrave, in the UK - you can find out more about them here. 

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The Transparent Customer Experience: how measurement can benefit both company & customer

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'I am a Customer' - Guest Post written by and in memory of Sean Tomlinson