Speaking that brings real customer experience insight to your event or audience

A trusted voice on customer experience

If you have ever met Ian, or read any of his customer experience articles, you have probably deduced that he likes to talk about his specialist subject. A regular keynote speaker at conferences and events, Ian is one of the world's prominent thought leaders on customer experience, customer service, leadership and retail.

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Speaking all over the world

Ian has featured on TV, radio, conferences and in business events all around the world, including the UK, France, Spain, Italy, Germany, Sweden, Denmark, Finland, Austria, Lithuania, Norway, Russia, Ireland, Poland, Greece, Belgium, Holland, Switzerland, Czech Republic, Hungary, United Arab Emirates, India, Malaysia, Singapore, Hong Kong, Thailand, South Africa, Zimbabwe, Australia, USA, Ghana, Kenya and Jordan.

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What people say

"Ian has excellent presentation skills and interpreted our brief perfectly. I would highly recommend Ian if you are looking for someone who is experienced, confident, professional and reliable. He very quickly gained a good rapport with the audience which was reflected in their positive feedback."

Get in touch

If you are interested in having Ian speak at an event, please contact us on +44 7770 736832.

Email to find out more
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